Useful tips

Please select a category from the menu on the right.

• Create MySQL database

  To create the MySQL database and the user open a control panel cPanel hosting, go to the tab "Database" and choose "MySQL databases":
  

  Find a section "Create New Database", in the textfield type in the database name with latin characters (in our case it is "your_base") and press the button "Create Database":
  

  Then you will see a notification, that the database was added:
  

  Then find the section "Add New User", where you need to fill out fields "Username" (in our case it is "user") and a password:
  

  Click on the button "Create User", and af…

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• How to access the cPanel control panel?

  Access data to your management panel cPanel is sent to you via email when you order hosting on our website. You can use a link from the email you received or in the user`s account "GHZone", click "Web-hosting" on your left. Now click the link to the cPanel, its next to your order :
  

  In the open tab enter login and password and click "Enter":
  

  You now have access to the admin panel:
  

  To access cPanel you can also use an Android app, that you can download here: https://play.google.com/store/apps/details?id=com.cpanel.android
  Open cPanel app and press the green button on the bottom of the screen:
  …

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• Buy VPS with testing period

  If you have decided to buy VPS-server for your project and would like to order a testing period to check out our support and qualities of our services, then simply send us a scan of your id or driver license after you have placed the order.

  We are forced to ask you to send your id scan, to avoid fraud.

  After that you will receive data for access to VPS testing. Testing period is 7 days. If during this period you pay for the VPS, it means you like our services and you will continue using them. If you don't pay for VPS by the end of 7 day testing period, your account will be deleted.

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• What is php?

  PHP (engl. «PHP: Hypertext Preprocessor») - popular script programming language that is used to create dynamic web-sites. PHP code is processed on server part using php interpretator, and is not available to other users.

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• Let's Encrypt - it's free ssl certificate or how to make your site https

  What "Let's Encrypt" is?

  Let's Encrypt - is a project, that was created with purpose to make sure that a large amount of internet websites has an encrypted connection (HTTPS). It releases SSL/TLS-certificates for free, with the biginner lever domain name verification.

  Who and when needs an SSL-certificate through the service Let's Encrypt?

  Let’s Encrypt is recommended for the projects that do not require strict security guarantees: blogs, hobby-websites, personal websites etc. It will provide you with a secure data transfer from the user`s browser to the web server, that is, the data will be encrypted in …

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• What is hosting and why do I need it?

  Hosting is providing a disc space or a whole server with a pre-installed software for a web-site .

  Usually,together with hosting user is provided with a panel to manage this disc space, services of a technical support, that will help you to configure and manage your web-site.

  What do you have to do if you have a web-site? You should place your web-site on a server with a 24 hour access to the internet, on which is installed all the software that is nessesary for your web-site to work correctly. So in this case you should use hosting services. Thus for a comparatibly low price technical support managers will help with the web-…

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• Which tariff plan should I order?

  At first you need to analyse how many visitors your web-site has. The amount of visitors defines how much of a servers traffic your site is going to use. Depending on your web-sites needs you can order virtual shared hosting, virtual server or physical server.

  Virtual shared hosting – up to 1000 uniqe visitors per 24 hour. Also resources that are used by scripts when loading a site should be taken under consideration. If a site has 100 visitors per day, but scripts use more than 8% of servers resources, your web-site will be blocked. One server hosts many web-sites, and no none will allow one site to use up all resources so the othe…

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• Do you help to transfer web-sites from one hosting provider to another?

  To transfer a site, you need to add it to our management panel, to create a needed amount of databases in this panel. You have to provide us with a download link to a file archives and dump databases form the old hosting provider. If your former hoster refuses to provide you with this archives, we need an ftp access to these files and also an access to the management panel where we can download dump of databases. After the transfer is complete, our techs will contact you and you will have to change connection configuration to the databases of the web-sites and if you need set new pathes to root-folder of site

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• What restrictions on resources of a server and time of scripts performance are?

   

  Time of a script execution on the server is not more than 30 seconds. A user cannot use more than 3-10%(according to ordered hosting-plan) of server's resources, cannot use more than 64 MB of operating memory of the server, not more than 20 processess from one user at the same time. This restrictions apply only to the shared hosting. VPS and dedicated servers have no such restrictions – you can use all of a servers resources. On VPS we only control the resources of the main physical server.

   

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• What operating system is installed on the servers?

  Operating system Linux, are also installed : apache, php, mysql, perl, exim. We always have the latest stable version installed.

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